Our management consulting services focus on our clients’ most critical issues and opportunities: strategy, marketing, organization, operations, technology, transformation, digital, advanced analytics, corporate finance, mergers & acquisitions and sustainability across all industries and geographies.
We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization.
Service Operations
We specialize in designing and developing efficient and effective customer service operations that support customer acquisition, retention, cost management and profitability. We combine deep expertise in advanced analytics with superior design capabilities to move quickly from prototype to full-scale deployment.
Support Functions
Go beyond efficiency to act as effective, valued business partners. We partner with IT, Finance, Human Resources, Legal, Real Estate & Facilities Management and other functions to improve quality, speed, and cost, so that your support functions provide an advantage over the competition.
Supply Chain
The pandemic, trade wars, and severe storms: these are just a few of the disruptions recently churning markets. Today the entire world appreciates the value of resilient and sustainable supply chains. But it’s nothing new for our firm. We’ve been helping clients achieve these virtues for decades.
Great for you
We have proven a multiplier effect from optimizing the sum of the parts, not just the individual pieces.
Operations
How much better, faster or smarter could you do what you do?
From the back office and research lab to the factory floor and across your entire supply chain, we can help you develop an unconstrained, end-to-end program to transform your operations. We’ll ensure that you focus on the opportunities that maximize competitive advantage and strengthen the connection between operations and strategy..
